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AboutFAQ: Frequently Asked Questions

Ignoring Hail Damage

Even though the damage may appear minimal, ask for a professional inspection. Problems can arise quickly if weather exposure and damage starts to occur unbeknownst to the homeowner.

Where To Start

Our 2 Simple Steps to Make It Easyand Save You Time! Call your insurance company and file a claim for hail/wind damage Provide A1 Roofing�s contact information A1 Roofing then meets with the adjuster and follows the claims process start to finish, keeping you in the loop the entire time.

Could a new roof result in changes in premiums or discounts?

Your weather-related roof claim will not cause your home policy to increase. However, if Texas experiences a high number of hail and wind losses, you may see your rates increase whether or not you file a claim. Inform your insurance agent that you have a new roof because some companies are giving discounts when on new roof installation. If you choose an impact resistant roof, additional discounts are available on your home insurance policy.

Can I Hold On To My Insurance Money?

With Texas winds and hail occurring yearly, you could always suffer additional damage. If you incur more damage and have already received insurance proceeds but did not replace your roof, your insurance company will deny your claim.

How long do I have to file a claim?

Homeowners are responsible for notifying the insurance company of damage and then filing a claim. With most insurance policies, you have one year from the date of damage to file a claim. If you choose NOT to file a claim and leaks occur in the roof, the insurance company can deny your claim stating that it was homeowner negligence.

How long do I have to get the new roof installed?

With MOST policies, you have 180 days to 1 year to complete the work and collect the depreciation the insurance holds back, but review your policy to be sure.

How long does it take for a routine roof installation?

Routine roofs can typically be installed in one day, without weather interference. As a precaution, we only strip one section at a time, to make sure your home is NEVER exposed to the elements overnight. Plus, we guarantee a complete cleanup after the job. You will never know we were there!

What if I Have Gas or Other Utility Lines in My Roof?

A full inspection is conducted before any work begins. Your family�s safety comes FIRST!